Last Updated: 29.04.2025

Welcome to Pellegrano. By accessing or using our website (https://pellegrano.com), placing an order, or interacting with our services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Company Information

This website is owned and operated by Pellegrano, a brand offering premium, customized leather and non-leather accessories including wallets, pen cases, keychains, and more.

2. Use of Our Website

By visiting our website and/or purchasing a product, you engage in our “Service” and agree to be bound by the following terms and conditions. These apply to all users, including browsers, vendors, customers, and content contributors.

You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Product Customization

Pellegrano specializes in customized and personalized products. When placing an order for a customized item:

• The buyer is responsible for ensuring the accuracy of personalization details (e.g., names, messages, dates).

• We are not liable for spelling errors or incorrect personalization submitted by the buyer.

• Customized orders are non-refundable unless they are damaged or incorrect due to an error on our part.

4. Pricing & Payment

• All prices are listed in EUR (€) or USD ($) depending on your region.

• Prices are subject to change without prior notice.

• Payment must be completed at checkout through our secure payment gateways.

• We reserve the right to cancel or refuse any order due to payment issues, stock unavailability, or violation of terms.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed shipping timelines, delivery options, and related terms.

• Delivery times are estimated and not guaranteed.

• Pellegrano is not responsible for delays due to carrier issues, customs clearance, or unforeseen circumstances.

6. Returns & Refunds

Please review our Refund Policy for the conditions under which returns are accepted:

• Customized items are non-returnable and non-refundable.

• Non-customized items may be returned within 14 days at the buyer’s expense (return shipping).

7. Intellectual Property

All content on this website — including logos, product images, descriptions, graphics, and designs — is the intellectual property of Pellegrano and protected by copyright and trademark laws.

Reproduction or use of our content without written permission is strictly prohibited.

8. Accuracy of Information

While we strive for accuracy, Pellegrano does not guarantee that all product descriptions, photos, or website content are error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., shipping providers, social media, Etsy). We are not responsible for the content or accuracy of those external websites.

10. Limitation of Liability

Pellegrano is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the total value of the order placed.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website constitutes your acceptance of the revised terms.

12. Contact Us

For questions regarding these Terms & Conditions, please contact us:

📧 Contact@pellegrano.com
🌐 https://pellegrano.com/contact-us

🛡️ Thank you for trusting Pellegrano — where every story begins with you.